Domestic Shipping Information
Free Standard Shipping on Orders Over $89
At Vision Specialists Corp., we are pleased to offer complimentary standard shipping within the United States for orders exceeding $89. This discount is automatically applied during checkout when your order surpasses this amount.
Shipping Rates and Options
We provide a variety of shipping methods to cater to your needs. Please note that delivery times are estimates and may be affected by factors beyond our control.
| Shipping Method | Cost | Estimated Delivery Time | Additional Information |
|---|---|---|---|
| Standard Shipping | Free for orders over $89; otherwise $6.95 for the first two items, plus $1.15 for each additional item | 1-5 Business Days | Available for P.O. Boxes, APO/FPO addresses, Alaska, Hawaii, Puerto Rico, and Guam. Saturday delivery included. |
| Priority Shipping | $7.95 for the first two items, plus $0.95 for each additional item | 1-3 Business Days | Available for P.O. Boxes, APO/FPO addresses, Alaska, Hawaii, Puerto Rico, and Guam. Saturday delivery included. |
Shipping Conditions
- **Non-Contiguous U.S. Territories:** Shipping to Alaska, Hawaii, Puerto Rico, and Guam is available; however, delivery times may be longer than those for the continental U.S.
- **Military Addresses:** We ship to APO/FPO addresses. Please ensure the address is correctly formatted to avoid delays.
- **Hotels and Mail Forwarding Services:** Deliveries to hotels and mail forwarding services are accepted, but Vision Specialists Corp. is not responsible for packages once they have been delivered to these locations.
- **Service Exceptions:** Certain remote locations may experience extended delivery times. We appreciate your understanding.
- **Signature Requirement:** Some orders may require a signature upon delivery, depending on the value and shipping method chosen.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this to monitor the progress of your shipment.
Delivery Issues
If you encounter any problems with your delivery, such as a lost or damaged shipment, please contact our Customer Service team promptly to initiate a claim.
Contact Us
For any questions or further assistance, our Customer Service team is here to help:
- Phone: 1-818-305-4023
- Email: [email protected]
- Business Hours:
- Monday–Thursday: 7:00 am–7:00 pm (Pacific Time)
- Friday: 7:00 am–6:00 pm (Pacific Time)
- Saturday: 8:00 am–5:00 pm (Pacific Time)
- Sunday: Closed