International Shipping Information

Welcome to Vision Specialists Corp.

We are delighted to serve customers from around the globe. Our commitment is to ensure a seamless shopping experience, regardless of your location. Please review the following information to facilitate a smooth transaction.

Note: All transactions, including refunds, are processed in U.S. Dollars (USD). Currency conversion rates are determined by your financial institution and may vary at the time of return.

International Shipping Details

• We proudly ship to numerous countries worldwide. Please note that complimentary shipping offers are exclusive to domestic orders within the United States.
• To estimate shipping costs for your order, select your country from the provided options during checkout. If your country is not listed, we currently do not ship to that location due to specific trade restrictions.
• Some brands may have export limitations. For instance, certain manufacturers restrict international distribution of their products. We will inform you during the ordering process if any such restrictions apply to your selected items.

Taxes and Duties

International orders may be subject to taxes, customs duties, and fees levied by your country's customs department upon arrival. These charges are not included in the product price or shipping cost. Responsibilities include:

• International Express Shipping: Taxes and duties are typically included in the total price at checkout, facilitating a smoother delivery process.
• International Standard Shipping: You may be responsible for paying any applicable taxes and duties upon delivery, as determined by your local customs authority.

We recommend contacting your local customs office for detailed information on potential charges to avoid any unexpected fees.

Returns and Exchanges

Your satisfaction is our priority. If you need to return or exchange an item, please follow these guidelines:

• Contact our customer service team within 30 days of receiving your order to initiate the return process.
• Ensure that items are returned in their original condition and packaging.
• Note that return shipping costs are the responsibility of the customer, and original shipping fees are non-refundable.

For assistance, reach out to our support team at [email protected] or call us at +1-818-305-4023.

Contact Us

For any questions or further assistance, our customer service team is ready to help:

• Email: [email protected]
• Phone: +1-818-305-4023
• Business Hours:
• Monday–Thursday: 7:00 am–7:00 pm (Pacific Time)
• Friday: 7:00 am–6:00 pm (Pacific Time)
• Saturday: 8:00 am–5:00 pm (Pacific Time)
• Sunday: Closed

We are committed to providing exceptional service and ensuring your experience with Vision Specialists Corp. exceeds expectations.