Order Cancellation Policy

Need to Modify or Cancel Your Order?

At Vision Specialists Corp., we strive to process orders promptly to ensure quick delivery. If you need to update or cancel your order, please contact us as soon as possible.

Contact Number: 1-818-305-4023

Contact Form: Contact Us

For the best chance of accommodating your request, please reach out within one hour of placing your order. While we will make every effort to assist, we cannot guarantee changes or cancellations after this time frame.

Orders Already Shipped

If your order has already been dispatched, we are unable to cancel it. However, you may initiate a return or exchange once you receive the item. For more details, please refer to our Returns and Exchanges policy.

Customer Service Hours

Our dedicated customer service team is available to assist you during the following hours:

• Monday–Thursday: 7:00 am – 7:00 pm (Pacific Time)
• Friday: 7:00 am – 6:00 pm (Pacific Time)
• Saturday: 8:00 am – 5:00 pm (Pacific Time)
• Sunday: Closed

We are committed to providing exceptional service and will respond to your inquiries as promptly as possible.